WOO Design Office
(no showroom yet)
41 Beau Park Square
Clongriffin
Dublin 13
Phone: 0877 611 698

FREQUENTLY ASKED QUESTIONS

Please read our FAQ before sending us a message

What are the delivery charges for orders?

At WOO Design we want to keep shipping costs down for you as much as possible so we offer

  • FREE Delivery on orders over €500 to Ireland
  • Standard orders (less than 30kg) –  €14.99 to Ireland* (from €19.99 to Europe – calculated at checkout)
  • Single products heavier than 30kg:
    Ireland: €49
    UK: €79
    Europe: from €99
Do you deliver outside of Ireland?

We ship mainly to Europe. International delivery charges are calculated at checkout. If you don’t find your country on the drop down menu provided please email customer services and we will sort things out for you.

Which payment methods are accepted?

WOO Design uses PaymentSense for all credit and debit card transactions. PaymentSense is one of the most secure online payment services available. WOO .Design cannot view and does not have access to any customer credit or debit card information. PaymentSense handles all payments. You can find more information on PaymentSense security at paymentsense.ie

How long will delivery take?

All orders have a processing time of 24-48 hours, and delivery is between 10 – 40 working days (For the exact delivery time please contact us).

*Each product sold on the woodesign.ie website has an estimated shipping lead time. Products are subject to availability. We endeavour to deliver to the times specified above, however on rare occasions delays may occur which are outside of our control. If your ordered product is not available we will contact you with an expected delivery date. Please note that items sold online will only be delivered to the address specified on your order.

You will receive an email confirming the dispatch of your order once it has been sent.

Do I receive an invoice for my order?

Yes, you will receive an invoice via email once the order is completed.

Do you have any store locations?

We are an online only retailer. In order to keep our selection large, prices low, and service exceptional we do not have a store front where you can view our products.

Email Us

Fields marked with an * are required