Shipping policy
We offer delivery throughout Ireland, including Northern Ireland, for furniture, lighting, and accessories.
Lead times vary depending on the product type and availability and are shown on each product page. Please note that all lead times are estimates and may be subject to change. Delays do not entitle customers to compensation. Bespoke or made-to-order items may require 12–16 weeks.
Delivery costs are based on the total order value, as outlined in the summary below:
ORDER VALUE |
DUBLIN |
MIDLANDS |
REMOTE AREAS |
|
≤ 100 |
9 | 9 | 9 |
| 100 – 200 | 15 | 15 | 15 |
| 200 – 300 | 25 | 25 | 25 |
| 300 – 500 | 35 | 45 | 55 |
| 500 – 800 | 45 | 55 | 65 |
| 800 – 1200 | 59 | 79 | 89 |
| 1200 - 2000 | 79 | 89 | 99 |
| 2000 - 4000 | 89 | 99 | 119 |
| > 4000 | FREE | FREE | FREE |
Remote areas: Cork, Donegal, Kerry, Mayo, Sligo, Northern Ireland
Delivery is carried out by a single driver, with a delivery appointment arranged at least one day in advance. All deliveries are made to the first door. Please note that delivery does not include assembly or disassembly of any products.
Some deliveries, usually those to more remote locations, may be carried out via pallet delivery service. In such cases, the item will be delivered palletised, and unpacking/disposal of packaging is the responsibility of the customer.
Free Delivery & Returns Policy
If your order qualifies for free delivery (orders over €4000) and you later decide to return all or part of the order, the delivery and collection costs will be recalculated.
If, after the return, the total order value falls below €4000, the applicable delivery charge based on the revised order value will be deducted from your refund.
This ensures that delivery charges are applied fairly in line with the final order value.
If you have any questions regarding your delivery, please contact our team at sales@woodesign.ie